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What's it all about?

The Flame Connect app provides full control of your electric fire in a beautiful, easy and convenient interface - all from the palm of your hand.

Enjoy the latest flame technology and ultra-realistic flame effects to create a unique and stunning focal point in any room.

Change settings and modes that your product supports, such as:

• Simply scan and connect to Bluetooth to communicate directly with your fire.
• Quickly change modes and settings on your fire to suit your mood.
• Set product to a time when you want the fire to turn off.
• Change flame effect settings such as mist output intensity and LED colours on supported products.
• Prevent unauthorised product access by linking ownership of your fire with your account.
• Enable guest mode for temporary access to other Flame Connect trusted users.
• Support for multiple languages and a choice of Fahrenheit and Celsius readout.

Product Compatibility

Bold Linear

Bold Linear

Slim Linear

Slim Linear

Opti-Myst Linear

Coming Soon


Flame Connect is available on iOS and Android

Flame Connect can be downloaded on iOS via the App Store or on Android via Google Play. Search for ‘Flame Connect’.

Do not download Flame Connect from any other locations/stores. If you see Flame Connect available from other locations, please contact customer support.

An Android 6 (marshmallow) or iOS 10 capable device with Bluetooth 4.0 (BLE) support.

Rear-facing camera to assist in setup (QR code scanning).

The Flame Connect cloud is built on the Microsoft Azure cloud server platform.

Flame Connect accounts are created via the Flame Connect app. When the app is first installed and opened, there is an option to either sign-in with an existing account or register to create a new one. It is also possible to sign-in with an Apple ID.

Please refer to your QR code sticker and find the code/passkey under the Pin section. (PIN:123456)

Download the Flame Connect App

Available in the App Store and Google Play

Google Play  Apple Store